The Portal Passport

How it works

Two queues, then the dates that lock

Registration time decides who is offered a festival ticket. Payment order decides the price on The Full Passage. The dates below are hard. If you cannot travel, that is its own section, not a footnote.

The dates that matter


How a place is allocated

  1. Sunday 27 September 2026

    Registration closes

    23:59. It takes a few minutes and no payment is taken. Places in the allocation are ordered by the time you registered, so the only thing that matters is registering before this.

  2. Monday 28 September 2026

    The allocation is announced

    Everyone who registered hears from us, allocated or not. The allocation is limited and it is filled in order of registration. If you are not in it we tell you how to buy a ticket directly, and you can still travel with us on a package that does not include one.

  3. 28 September – 5 October 2026

    Allocated travellers pay

    In full, by bank transfer, or with a Rogers Capital loan, which pays us in full on your behalf. There is no deposit stage and no payment plan.

  4. Friday 2 October 2026

    Unpaid places go to the waiting list

    A place nobody has paid for, or applied to finance, is released to the next person in registration order. This is not a threat, it is arithmetic: the tickets are bought four days later and they are bought for the people who have paid.

  5. Monday 5 October 2026

    Full Passage pays

    For The Full Passage, and no exceptions. Both price reductions close here, and both are decided by the order payments arrive, not by when you registered, which is a separate queue and decides something else. The Open Passage and The Lisbon Passage have no deadline on this calendar: they open after the festival's general sale on 13 October and run on a rolling basis.

  6. Tuesday 6 October 2026

    The tickets are bought

    This is the day the festival's own ambassador sale opens, which is why it is this date and not one we chose. Festival tickets are bought in your name and the airline is paid. From this day the money is spent, it is not ours to give back, and the place cannot be passed to anybody else.

Paying


How you pay

Bank transfer, in full, by 5 October 2026, or a Rogers Capital loan, which settles the full amount with us and leaves you repaying Rogers. Those are the two routes and there is no third. If you need to pay by card there is an additional fee, quoted to you before you pay anything.

That 5 October date is The Full Passage only. It carries a festival ticket from our allocation and that ticket is bought the next morning, so the money has to be with us before it. The Open Passage and The Lisbon Passage work the other way round: you bring your own festival ticket, and the festival's own general sale does not open until 13 October 2026. Those two therefore open to you once you hold a ticket, run on a rolling basis after that, and carry no fixed payment deadline. We close them by announcement, when the group is full or when the arrangements no longer allow another traveller.

Paying in full

  1. MUR 160,000The first two to pay in fullThe first two travellers to pay The Full Passage in full are not charged for the festival ticket. They pay MUR 160,000.
  2. MUR 165,000The next fifteenThe next fifteen to pay The Full Passage in full take MUR 10,000 off and pay MUR 165,000. Fifteen is the cap and it is stated here because a limit nobody can see is not an incentive.
  3. MUR 175,000Everyone after thatThe list price, MUR 175,000. There is no reduction after the cap and none after 5 October.

Two queues, and money is only in one of them

Who receives a festival ticket is decided by the time you registered, first come and first served. Nothing you pay changes it. Who receives a price reduction is decided by the order payments arrive, which is a different queue and a different question. Registering early does not lower your price, and paying early does not get you a ticket.

If your plans change


Cancellation and transfer

No payment at registration

Nothing is taken when you register and no place is held. You can register, be allocated a ticket, and decide not to take it.

From the moment you pay, it is non-refundable

On 6 October 2026 the money is spent on a festival ticket in your name and on the airline. It stops being ours to return on that day, which is why we say so before you pay rather than after.

Your place cannot be passed to anyone else

The festival ticket is issued to a named person, and the festival states that tickets on the price band which applies to Mauritius are non-transferable. The flight carries a name as well. So there is no substitution, no name change and no resale: not at a fee, and not at any point.

A Rogers loan is between you and Rogers

If you finance your place, Rogers pay us in full and your repayments run to Rogers on their terms. Nothing that happens to your journey changes the loan: it stays yours until Rogers say otherwise.

If we cancel, you are refunded in full

The same applies if you pay and are not allocated a festival ticket: everything you paid comes back, in full.

Insurance is what covers the rest

Travel insurance is compulsory on this journey and is included in every package. It is what answers illness, injury and a family emergency once the money has been spent.

Before you ask


Questions people actually ask

  • You hear on 28 September 2026 either way. If you are not in the allocation we tell you how to buy a ticket directly from the festival, and you can still travel with us on The Open Passage or The Lisbon Passage, both built for travellers holding their own. If you have already paid and are not allocated one, you are refunded in full.

  • Yes, and one of the answers on the form is no package at all. Nobody is required to buy a journey to be considered for a ticket, and choosing a larger package does not improve your position.

  • Two ways and no others: in full by bank transfer before 5 October 2026, or with a Rogers Capital loan, which pays us in full and leaves you repaying Rogers. There is no deposit, no instalment and no payment plan. That 5 October date belongs to The Full Passage; The Open Passage and The Lisbon Passage open after the festival's general sale on 13 October 2026 and carry no fixed deadline.

  • There is one morning for it, on 30 July, and no second attempt. The flight home is booked and the schedule has no other dawn in it. The operator cancels on safety grounds when the weather requires it, and you are then refunded to the extent the operator refunds us, no further.

  • Two separate things, and neither fee is included. Türkiye is not in Schengen and most travellers need a visa obtained in advance. Portugal is in Schengen, and from 2027 travellers who do not need a Schengen visa are expected to need an ETIAS authorisation instead. What applies depends entirely on the passport you hold, so we confirm your case individually once you have a place.

One portal is open.

Registration closesSunday 27 September 2026